Terms & Conditions

All tours are private and customized. The guide reserves the right to adjust routes for safety, timing, or city events.

Payments may be made via:

• Cash
• Card (when available)
• Online payment link

Full payment is required before or at the start of the tour.

Guests agree to:

• Arrive on time
• Follow local safety guidelines
• Inform the guide of any mobility or health considerations

Seville With a Local is not responsible for:

• Loss of personal items
• Injuries caused by guest negligence
• Delays due to traffic, weather, or city events

We always prioritize guest safety and comfort.

Guests may take photos during the tour. With permission, Seville With a Local may use group photos for social media or promotional purposes. You can opt out anytime.

Plans change — here's how we handle it, fairly and clearly.

• Free cancellation — Up to 7 days after the tour was booked: full refund or free rescheduling.
• Late cancellations — Less than 72 hours before the tour: 50% fee (covers reserved time, preparation, and blocked availability).
• No-shows — No-shows are charged the full amount.
• Weather or operational issues — If Seville With a Local must cancel due to weather, safety, or unforeseen circumstances, guests receive a full refund or priority rescheduling.

Rescheduling is free when requested 48 hours in advance. Last-minute changes depend on availability.

Guest information is used exclusively for communication and booking. We do not share or sell personal data. Questions? Email sevillewithalocal@gmail.com.