Terms & Conditions

All tours are private and customized. The guide reserves the right to adjust routes for safety, timing, or city events.

Payments may be made via:

• Cash
• Card (when available)
• Online payment link

Full payment is required before or at the start of the tour.

Guests agree to:

• Arrive on time
• Follow local safety guidelines
• Inform the guide of any mobility or health considerations

Seville With a Local is not responsible for:

• Loss of personal items
• Injuries caused by guest negligence
• Delays due to traffic, weather, or city events

We always prioritize guest safety and comfort.

Guests may take photos during the tour. With permission, Seville With a Local may use group photos for social media or promotional purposes. You can opt out anytime.

Travel plans sometimes change — and that's perfectly understandable. My goal is to keep things simple, fair, and transparent for everyone.

• Free cancellation — Cancel within 7 days of booking and you'll receive a full refund or, if you prefer, we'll happily reschedule your experience at no extra cost.
• Late cancellations — Cancellations made less than 72 hours before the tour incur a 50% cancellation fee. This helps cover the time reserved exclusively for you, the preparation involved, and the opportunity to accept other bookings.
• No-shows — If you don't attend the experience without prior notice, the full tour price will be charged.
• Weather or unforeseen circumstances — If I need to cancel the experience due to severe weather, safety concerns, or other unforeseen circumstances, you'll be offered either a full refund or priority rescheduling — whichever you prefer.
• Changing your date — Rescheduling is free when requested at least 48 hours in advance. For last-minute requests, I'll always do my best to accommodate you, although changes will depend on availability.

I understand that travel plans can change unexpectedly. Whenever possible, I'll always do my best to find a solution that works for both of us.

Guest information is used exclusively for communication and booking. We do not share or sell personal data. Questions? Email sevillewithalocal@gmail.com.